Officeworks Caroline Springs: Address, Hours, Phone & Services

For Caroline Springs locals and nearby residents in the 3023 postcode area, Officeworks sits at a busy intersection — giving western Melbourne suburbs a genuine alternative to city trips for everyday printing, copying, and scanning needs. The store at Cnr Panamax Dr & Ballarat Rd offers the same document services as larger metro locations, but without the detour.

Address: Cnr Panamax Dr & Ballarat Rd, Caroline Springs, VIC 3023 · Phone: (03) 9219 7200 · Parent Company: Wesfarmers · CEO: John Gualtieri · Core Services: Print, Copy, Scan

Table 1 lists the verified store details confirmed through the official Officeworks directory.

Where is Officeworks Caroline Springs located?

The store occupies a corner position at the intersection of Panamax Drive and Ballarat Road, placing it within easy reach of the Caroline Springs town centre and surrounding residential streets. That intersection handles decent traffic volume, so it’s a straightforward stop whether you’re coming from the M8 or cutting through from Melton.

Address details

The full address is Cnr Panamax Dr & Ballarat Rd, Caroline Springs, VIC 3023 — verified directly through the Officeworks Store Directory. The postcode 3023 covers the broader Caroline Springs and Cairnlea area, placing the store firmly in Melbourne’s western growth corridor. Local directions reference the Ballarat Road commercial strip, which is well-signposted from the surrounding streets.

Directions and map

Officeworks provides live directions and a map embedded on the Caroline Springs store page. If you’re travelling from the Melbourne CBD, Ballarat Road is a logical route west — the store sits roughly 20–25 km from the city depending on your starting point. From the west, the M8 Western Ring Road exit onto Ballarat Road brings you right past the location. The Officeworks Store Locator also offers turn-by-turn directions via the store finder tool.

The pattern is clear: western suburb residents gain a practical shortcut for document services that previously required a longer drive into metro areas.

What are the opening hours of Officeworks Caroline Springs?

Unlike the national directory, which shows store listings without individual trading hours, each Officeworks location maintains its own hours page. This means the most accurate and current opening times are always on the Caroline Springs store page.

Trading hours

Officeworks stores nationally have moved to store-specific hours rather than a uniform schedule, which accounts for the gap in the general directory. The Caroline Springs page is the live source — it reflects any seasonal adjustments, public holiday changes, or temporary variations. When the store page is open in your browser, hours typically display in a sidebar alongside the address and phone number.

Holiday variations

Australian public holidays commonly alter retail trading hours, and Officeworks is no exception. Victoria has specific rules about which holidays allow full trading versus reduced hours for large retail. Rather than guessing, check the store page or call ahead before heading out on a long weekend. The national support line (1300 633 423, available Monday–Friday 8am–6pm AEDT via the Officeworks Contact Us page) can confirm any holiday disruptions if the online hours aren’t updated yet.

The implication is straightforward: relying on generic opening hours instead of checking the specific Caroline Springs page risks arriving when the store is closed.

What is the phone number for Officeworks Caroline Springs?

The direct line for the Caroline Springs store is (03) 9219 7200 — confirmed through the Officeworks Store Directory. This is the store-specific number, not a call centre — staff answering here can check real-time stock, confirm service availability, or flag any current disruptions.

Contact details

When calling (03) 9219 7200, expect the store during its trading hours. Outside of those hours, the national Officeworks support team handles general enquiries at 1300 633 423, available Monday–Friday 8am–6pm AEDT. Their support centre is at Chadstone Place, 1341 Dandenong Rd, Chadstone VIC 3148 (Officeworks Contact Us).

Store services phone

If you’re after the print, copy, and scan services desk specifically, calling ahead is useful when planning larger jobs. The staff can advise on self-serve kiosk availability, expected wait times for counter services, or whether a specialist print job needs to be pre-ordered. For broader service enquiries that the store team can’t answer, the national line routes calls appropriately.

What this means: calling the store directly puts you in touch with staff who have real-time visibility into current conditions, queue lengths, and equipment status.

Does Officeworks allow you to scan documents?

Yes. Officeworks offers document scanning at all Australian stores, including the Caroline Springs location, as part of the Print + Create service range. The setup covers both counter assistance for larger or fragile documents and self-serve kiosks for quick single-page jobs.

Counter Print, Copy & Scan

The counter service handles document scanning with staff assistance — useful for bound documents, large-format originals, or jobs requiring specific file formats. According to Officeworks Print Copy Scan, this counter service covers everyday printing, high-quality copies, and secure document scanning under one roof. Staff manage the equipment and can advise on resolution settings or output formats.

Self-serve options

Self-service print, copy, and scan kiosks are available at Officeworks stores nationwide. The Officeworks Self-Serve Print page confirms these kiosks accept USB drives or email submissions for printing, and the scanning function on these machines handles single or multi-page documents without needing staff involvement. Officeworks Self-Serve Tutorials provide video walkthroughs if you’re unfamiliar with the process.

The pattern is consistent across Officeworks locations: scanning services exist but require physical presence at the store.

How much does it cost to scan a page at Officeworks?

Specific scan pricing at the Caroline Springs store is not published on the Officeworks website — a gap the broader national store pages also share. National pricing guidance appears on the Officeworks In-Store Services page, but individual store rates can vary. Calling (03) 9219 7200 before visiting gives you the current figure.

Scan pricing

Industry-wide, scanning at office-supply retailers typically runs between $0.20–$0.50 per page for black-and-white self-serve scans, with colour scanning running higher. Officeworks positions itself in the mid-range for print and copy services, though the exact scan rate at Caroline Springs requires direct confirmation. The national In-Store Services page lists general service categories but holds store-specific pricing back until you either log into your Officeworks account or call the store directly.

Print and copy costs

For broader context, self-serve printing at Officeworks covers black-and-white and colour options via the same kiosks used for scanning. The Officeworks Self-Serve Print page notes black-and-white and colour document printing is available through these kiosks. If you’re planning a job that involves both printing and scanning, the kiosk handles both — so one machine covers the workflow without needing to visit the counter.

“From everyday printing and high-quality copies to secure document scanning, we’re here to help you manage all your paperwork in one place.”

— Officeworks, Officeworks Print Copy Scan page

“Visit your local Officeworks store to print or copy document in black & white or colour document printing.”

— Officeworks, Officeworks Document Scanning page

For Caroline Springs locals and nearby residents in the 3023 postcode area, the choice comes down to convenience: if you need a scan or print job done without schlepping into the CBD, the store at Cnr Panamax Dr & Ballarat Rd is the practical option. Call (03) 9219 7200 first to confirm current hours and pricing — a 60-second call beats arriving and finding the kiosk is in use or the counter queue is long.

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Officeworks Caroline Springs occupies a prominent corner at Panamax Drive and Ballarat Road, as detailed in the Officeworks Caroline Springs profile, serving Melbourne’s outer western suburbs with office supplies.

Frequently asked questions